Air India Express has recently become a trendy topic in the UAE for several reasons. The extension path, unforgettable moments on board, and some disturbed events have had broad discussion between passengers and news sites. From the development of the airline to viral stories in flying, why Air India Express is stuck in the news here.
A Closer Look at What’s Fueling the Buzz
One of the reasons Air India Express is often mentioned in the UAE journey circuit, its aggressive expansion strategy. The airline increasingly increases its fleet up to 100 narrow jets by 2025-26, which increases the availability of aircraft between the United Arab Emirates and India. Whether it is in Dubai, Abu Dhabi or Sharjah, travelers now enjoy several options and competing prices-Aayar India expressed an attractive alternative for budget-conscious travelers.
In addition to the discussion, a heartbreaking moment became viral on social media: A Thai woman gave rise to a Muscat-Mumbai aircraft, which was only helped by the crew members. The rare and dramatic event highlighted the professionalism of the crew, gained widespread praise and expressed a trendy theme for Air India for completely different reasons.
But it’s not all positive. Indian regulators recently flagged Air India Express for safety oversights—specifically delays in replacing engine parts and falsifying technical records on an Airbus A320. Though the airline attributed the lapse to a software migration issue, the episode raised legitimate concerns about maintenance protocols.
The UAE-based passengers also expressed disappointment over customer service issues-specifically, a five-hour delay on the Dubai-to-Jipur aircraft, allegedly cycled on a grounded aircraft without air conditioning, food or water. Influencers and Forum criticized the position to handle the situation, discovering the airline at a time when the Indian society in the Gulf region is particularly vocal – a reminder of how the disturbance can be repeated online.
Despite these ups and downs, the UAE is still a strategic center for Air India Express. With five large destinations and thousands of weekly flights, the airline’s footprint grows throughout the region – which affects the dynamics and route competition for travel.

What It All Means for UAE Travelers
The evolving reputation of Air India Express holds important implications for travelers:
- Fleet & Network Expansion means more flights, lower fares, and easier access for UAE-India travel.
- A headline-making In-Flight Medical Emergency shows the airline’s crew can handle unexpected crises with professionalism.
- Recent Safety Oversight & Scrutiny unveils valid concerns, prompting a closer watch from regulators and passengers.
- Customer Service Failures—like the long layover incident—highlight real frustrations and fuel social media backlash.
- With the UAE Remaining a Strategic Hub, the airline’s regional influence is growing—both on the tarmac and in the diary.
Travel Smart Tips for 2025
When planning air travel in or out of the UAE with Air India Express, here are a few key suggestions:
- Monitor evolving flight options—especially around peak Indian festivals or events—as new routes and schedules get added.
- Expect surprises. Check for delays, policy updates, or operational notices ahead of travel.
- Choose flights early; during high-demand periods, availability becomes tight quickly.
- Contrast Air India Express fares and service with major full-service airlines to make the best balance between cost and experience.

Your Dubai to India Journey Continues
If you’re exploring broader travel solutions from the UAE, consider comparing loyalty programs, long-haul offerings, and premium options with airlines featured in our United Airlines 2025 Guide.
External Source for Further Updates
For official statements, schedules, and news, check the Air India Express website or their parent company, Tata Group’s communications.
Our Final Insight
Air India Express has emerged as a compelling yet complex player in the UAE aviation ecosystem. With rapid network expansion, heartwarming heroics, operational concerns, and vocal customer feedback—all while forging deeper ties with the Indian expat market—it’s not just another airline—it’s one worth watching.