This Airline Soars to No. 1 in Customer Satisfaction!
With summer approaching, travel and flights are expected to surge.
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Despite past issues, Southwest Airlines tops in customer satisfaction for economy.
This marks the second consecutive year Southwest has held the top spot.
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Delta Air Lines and JetBlue follow closely behind in the economy class ranking.
JetBlue ranks first in first and business class satisfaction, surprising many.
Delta impresses with the best satisfaction rating in the premium economy segment.
Passenger satisfaction in North America drops by 7 points, attributed to rising costs.
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Rising costs and crowded flights contribute to a growing trend of dissatisfaction.
J.D. Power warns that continued dissatisfaction may harm airline brands in the future.
The survey covers various aspects including aircraft, policies, crew, and services.
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